How to implement Zoho for a behavioral health practice without putting PHI at risk — BAAs, access controls, the intake-to-care workflow, and where Zoho stops and your EHR begins.

A few years ago, if you had asked me whether behavioral healthcare needed another EHR, I probably would have said no. Actually, I might have said something less polite than that. The healthcare technology market does not exactly suffer from a lack of software. There are EHRs, EMRs, billing systems, scheduling systems, patient portals, telehealth platforms, CRM tools, reporting tools, and probably twelve other categories I am forgetting because I am trying to preserve my will