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What Is Zoho Inventory? What It Does, and What It Hands to Zoho Books.

If you searched for Zoho Inventory you want to know two things: what it actually does, and where it stops and the accounting system starts.

Inventory4 min watchPrimer

In this video.

Zoho Inventory is the stock system in the Zoho suite: items, warehouses, sales orders, purchase orders, shipments and composite items. The question a buyer actually has is where it stops and the accounting system starts. Inventory owns the quantities and their movement, Zoho Books owns the money, and the connection hands invoices, bills and stock value across. Understand that line before you buy and you set the system up once.

What this covers.

  • Every quantity is an item in a warehouse at a moment, and every movement has a document: purchase order, sales order and shipment, transfer, adjustment
  • Invoices, bills and stock value cross to Zoho Books; the quantity never does, and Zoho Books never counts
  • Items are created once in Inventory, the storefront connects to Inventory, and month-end works in Books
Read the full video transcript.

If you searched for Zoho Inventory, you are probably a company that has outgrown counting stock in the accounting system or a spreadsheet, and you want to know two things. What the product actually does, and where it stops and the accounting system starts. The second question is the one that decides whether you set it up once or twice, so this video spends most of its time there. Everything on screen is a mock demo of Zoho Inventory and Zoho Books with sample data. Five minutes. Zoho Inventory holds items and where they are.

An item is a product you buy, make or sell, with a code, a cost, a price and a unit. A warehouse is a place stock sits, and a company can have several, including a partner's warehouse that ships for you. Every quantity in the system is an item in a warehouse at a moment. Not a total. That matters the first time you have two locations and the storefront needs to know which one can ship today. Items can also be made of other items. A product with a bill of materials is a composite item, and the decision about when it becomes finished stock is its own video, linked below.

Stock moves for four reasons, and each has a document. A purchase order brings stock in when the goods are received. A sales order reserves stock when a customer commits, and the shipment takes it out when the goods leave. A transfer moves stock between warehouses. And an adjustment corrects the count after a stock take, with a reason. The storefront connection creates the sales orders. The shipping connection prints the labels and records the shipment. So in a well-connected setup, most movements are recorded by the event that caused them, and nobody types a quantity.

That is the whole discipline of a stock system: the count is right when every movement has a document and no document is typed twice. Here is the line. Zoho Inventory owns quantities and their movement. Zoho Books owns money. Neither does the other's job, and the connection between them is what makes two products behave like one. Three things cross the line. When a sales order ships and is invoiced, the invoice lives in Zoho Books, where it is paid and reported. When a purchase order is received and the supplier bills you, the bill lives in Zoho Books.

And the value of the stock on hand, quantities times cost, is what Zoho Books reports as inventory on the balance sheet. What does not cross the line is the quantity itself. Zoho Books never counts. If someone edits a quantity in the accounting system, it is wrong, because the accounting system is not where stock is recorded. That single sentence is the one most new setups get wrong. Knowing the line changes how you set it up. Items are created once, in Zoho Inventory, and the accounting system reads them.

Customers and suppliers are shared. The storefront connects to Inventory, not to the accounting system, because it needs to know what can ship. And the person who does the month-end works in Zoho Books and never opens Inventory to change a number. Companies that set it up the other way round, accounting first, stock as an afterthought, end up with quantities in two places and a spreadsheet to reconcile them, which is where they started. If your products are made from other products, the decision about when they become finished stock is the next thing to settle, and that is the video linked below.

That is what Zoho Inventory does and where it stops. Stock here, money there, one connection between them. If you are setting it up alongside Zoho Books and want the line drawn for your business before anything is configured, that is a no-risk discovery: you pay only if you go ahead. The link is below.

Questions people ask.

What is Zoho Inventory used for?

Holding items and where they are. An item is a product you buy, make or sell, with a code, a cost, a price and a unit. A warehouse is a place stock sits, including a partner's warehouse that ships for you. Every quantity in the system is an item in a warehouse at a moment, not a total, which matters the first time there are two locations and the storefront needs to know which one can ship today.

What moves stock in Zoho Inventory?

Four things, each with a document. A purchase order brings stock in when goods are received. A sales order reserves stock when a customer commits, and the shipment takes it out when goods leave. A transfer moves stock between warehouses. An adjustment corrects the count after a stock take, with a reason. In a connected setup the storefront creates the sales orders and the shipping connection records the shipment, so nobody types a quantity.

What crosses from Zoho Inventory to Zoho Books?

Three things. The invoice when a sales order ships, which lives in Zoho Books to be paid and reported. The bill when a purchase order is received and the supplier bills you. And the value of stock on hand, quantities times cost, which Zoho Books reports as inventory on the balance sheet. What never crosses is the quantity itself. Zoho Inventory owns quantities and their movement; Zoho Books owns the money.

Can you edit stock quantities in Zoho Books?

You should not. Zoho Books never counts, and if someone edits a quantity in the accounting system it is wrong, because the accounting system is not where stock is recorded. That single sentence is the one most new setups get wrong. Companies that set it up accounting first, with stock as an afterthought, end up with quantities in two places and a spreadsheet to reconcile them, which is where they started.

How should you set up Zoho Inventory alongside Zoho Books?

Items are created once, in Zoho Inventory, and the accounting system reads them. Customers and suppliers are shared. The storefront connects to Inventory, not to Books, because it needs to know what can ship. The person who does month-end works in Zoho Books and never opens Inventory to change a number. If products are made from other products, the decision about when a composite item becomes finished stock is the next thing to settle.

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